If your order has not yet been shipped, we are happy to help you update or cancel it. Simply contact our customer support as soon as possible and provide your order number.

When your order is shipped, you will receive a confirmation email with a tracking link. You can use the link at any time to follow the status and location of your package. If you have not received the tracking information within 3 business days, please contact our support.

Yes, our formulas are designed to be gentle and effective. Many of our products are free of parabens, sulfates and synthetic fragrances. However, if you have very sensitive skin, we always recommend testing on a small area first. Each product page contains a full list of ingredients.

Orders are usually processed within 1-2 business days. Once shipped, you will receive a tracking number via email. Delivery times vary depending on your location, but most orders arrive within 3-7 business days.

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return unopened or gently used items for a refund or exchange. Contact our support to start the return process.